Returns & Exchanges
We want you to love the way you look and feel. If something isn’t right, here’s how returns work.
30-day window
You may return or exchange unworn, unwashed items with original tags within 30 days of delivery.
How to start a return
Email support@dunamisandchariswear.com with your order number and whether you’d like a refund or exchange. We’ll reply with return instructions.
Return shipping is the responsibility of the customer unless the item arrived faulty or incorrect.
Refunds
Approved refunds are issued to the original payment method within 5–10 business days of us receiving the returned item.
Faulty or incorrect items
If your item arrived faulty, damaged or incorrect, contact us within 7 days of delivery and we’ll make it right at no cost to you.
This policy is a template with sensible defaults. Please review and replace the [bracketed] placeholders — and confirm with legal counsel where relevant — before launch.